Privacy Policy

This Privacy Policy explains how Vertex Oakley Asphalt Paving ("we," "us," or "our") collects, uses, and protects information when you visit our website at oakleyasphaltpaving.com or contact us through any form on the site. We are committed to handling your information responsibly and transparently.

1. Information We Collect

We collect information in two ways: directly from you when you voluntarily provide it, and automatically through standard web technologies.

Information you provide directly

When you fill out a contact or estimate request form on our site, we may collect your name, phone number, email address, mailing address, and a description of your project or inquiry. You are not required to provide this information to browse the site, but it is necessary if you want us to contact you.

Information collected automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies, including those used by analytics services such as Google Analytics.

2. Cookies and Tracking Technologies

Our website uses cookies - small text files placed on your device - to help the site function correctly and to understand how visitors use it. We use the following types:

• Essential cookies - Required for the website to function. These cannot be disabled.
• Analytics cookies - Used to collect anonymous data about how visitors use the site, including which pages are most visited and how long visitors stay. We use Google Analytics for this purpose.

You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using the site, but some features may not function as intended. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, quote request, or contact form submission.
• To schedule an on-site estimate or service appointment.
• To communicate with you about your project before, during, and after the work is completed.
• To improve our website content and user experience based on aggregate usage data.
• To comply with applicable legal obligations.

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service providers - We use third-party tools to operate our website and manage form submissions. These providers only access your information as necessary to perform services on our behalf and are prohibited from using it for other purposes. Our contact forms are powered by Tally (tally.so).
• Analytics providers - We share anonymized, aggregated data with Google Analytics to understand website traffic patterns.
• Legal requirements - We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.

5. Data Retention

We retain contact form submissions and related correspondence for as long as is reasonably necessary to fulfill the purposes described in this policy, including follow-up on project inquiries and any ongoing business relationship. We do not retain your personal information longer than necessary. When information is no longer needed, we delete or anonymize it. You may request deletion of your information at any time by contacting us at the email address below.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• The right to know what personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit through a link on our website.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us: